Frequently Asked Questions
Find answers to common questions about our tours and services
What should I bring on a tour?
We recommend comfortable hiking shoes, weather-appropriate clothing, sunscreen, water bottle, and a camera. Specific requirements will be provided before each tour.
Are your tours suitable for beginners?
Yes! We offer tours for all experience levels. Each tour listing indicates the difficulty level and physical requirements.
What is your cancellation policy?
Full refunds are available for cancellations made 48+ hours before the tour. Cancellations within 48 hours receive 50% refund. Weather-related cancellations receive full refunds.
Are meals included?
Meal inclusions vary by tour. Check the specific tour details for information about included meals and snacks.
Do you provide transportation?
Most tours include transportation from our meeting point. Airport transfers and hotel pickups can be arranged for an additional fee.
What is the group size?
Our group sizes range from 4-12 people depending on the tour type. Private tours are also available upon request.