Shipping & Returns
Shipping
Complimentary Shipping
We offer complimentary standard shipping on all orders. Express shipping options are available at checkout for an additional fee.
Delivery Times
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Next Day Delivery: Order by 2pm for next business day delivery
International Shipping
We ship to over 100 countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Returns
Return Policy
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Intimates, swimwear, and personalized items are final sale.
How to Return
- Log into your account and initiate a return request
- Print the prepaid return label
- Pack items securely in original packaging
- Drop off at any authorized shipping location
Refunds
Refunds will be processed within 5-7 business days of receiving your return. The refund will be credited to your original payment method.
Exchanges
For exchanges, please place a new order for the desired item and return the original item for a refund. This ensures the fastest processing time.
Have questions? Contact our customer service team at support@maison-noir.com