Cookie Policy

Last updated: December 1, 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website or use our app. They help us remember your preferences, understand how you use our service, and improve your experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly. They enable core features like:

  • User authentication and session management
  • Playback functionality and position tracking
  • Security features and fraud prevention
  • Load balancing and server requests

You cannot opt out of essential cookies as they are required for the Service to work.

Performance Cookies

These cookies help us understand how you interact with our Service:

  • Page load times and error tracking
  • Feature usage analytics
  • A/B testing for new features
  • Aggregated usage statistics

Functionality Cookies

These cookies remember your preferences:

  • Language and region settings
  • Playback speed preferences
  • Volume settings
  • Recently played shows
  • Display preferences (dark mode, etc.)

Advertising Cookies

For free-tier users, we may use advertising cookies to:

  • Show relevant podcast recommendations
  • Display targeted advertisements
  • Measure ad performance
  • Limit ad frequency

Premium subscribers do not receive targeted advertisements.

Third-Party Cookies

We may use cookies from trusted third parties:

  • Google Analytics: For understanding site usage
  • Stripe: For secure payment processing
  • Social Media: For sharing features
  • Advertising Networks: For ad delivery (free tier)

Managing Cookies

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies
  • Set cookie preferences per site

In-App Settings

You can manage your cookie preferences in the SoundWave app:

  1. Go to Settings
  2. Select Privacy & Data
  3. Manage Cookie Preferences

Opt-Out Links

You can opt out of specific third-party cookies:

Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

  • You may need to log in repeatedly
  • Playback position may not be remembered
  • Preferences may not be saved
  • Some features may be unavailable

Mobile Apps

Our mobile apps use similar technologies (local storage, identifiers) that function like cookies. You can manage these through your device settings.

Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about our use of cookies, please contact us at:

  • Email: privacy@soundwave.com

View our Privacy Policy | View our Terms of Service