Privacy Policy
Last updated: December 1, 2024
Introduction
SoundWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast streaming service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address and password
- Profile name and photo (optional)
- Date of birth (to verify age)
- Country or region
Listening Activity
We collect information about how you use our service:
- Podcasts and episodes you listen to
- Playback position and listening duration
- Search queries and browsing history
- Playlists and saved content
- Downloads and offline content
Device Information
We automatically collect:
- Device type and operating system
- Unique device identifiers
- IP address and approximate location
- Browser type and version
Payment Information
If you subscribe to Premium, we collect payment details through our secure payment processors. We do not store complete credit card numbers.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Personalize your experience and recommendations
- Process payments and manage subscriptions
- Send service updates and promotional content
- Analyze usage patterns to improve our service
- Prevent fraud and enforce our terms
- Comply with legal obligations
Information Sharing
We may share your information with:
- Podcast Creators: Aggregated listening statistics (not individual user data)
- Service Providers: Companies that help us operate our platform
- Advertising Partners: For targeted ads (free tier only)
- Legal Authorities: When required by law
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data (data portability)
- Opt out of marketing communications
- Restrict or object to processing
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal purposes.
Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@soundwave.com
- Address: 123 Audio Street, San Francisco, CA 94102