Designing for 3 a.m.
Most interfaces are designed at 11 in the morning by rested people. Some are used at 3 at night by exhausted ones. Here is what changes.
Writing
Essays on designing software for people under pressure. Usually short, occasionally opinionated.
Subscribe by RSSMost interfaces are designed at 11 in the morning by rested people. Some are used at 3 at night by exhausted ones. Here is what changes.
Alert fatigue is a design problem, not a discipline problem. Four questions I ask before any notification ships.
The first screen most people see is an empty one. Designing it first makes the rest of the product clearer.
A token named after a colour tells you what it looks like. A token named after a role tells you what it promises. Only one of those survives a redesign.
People trust forecasts more when you tell them how sure you are. Showing uncertainty is a design skill, and a public duty.